Event tech support from first build to doors open.

Hands-on help with the technology behind an event, before and during it. For us that means the Cvent side: registration, Attendee Hub, OnArrival check-in, badges, scanning and the reporting that comes out the other end.

Earlier than feels necessary. The check-in and badge decisions made two weeks out are the ones that cause trouble on the day, and the sooner we are inside the account, the more we can test. Our pre-event launch checklist runs phase by phase from kickoff to doors open.

We run the check-in setup end to end with test registrants: scan a badge, print one, handle a walk-in, change a record, and try the fallback path. The aim is that your team has seen the process work before the doors open.

Yes. We check the agenda, sessions, notifications and links on a phone before launch, and can handle changes while the event is live if you scope that in.

By default your team runs the desk and we set everything up for them. Where you need extra hands, we arrange local staff and brief them. Tell us where the event is on the first call and we will say how we would cover it.

Yes. We size kiosks, printers and lanes to the expected arrival pattern, then test it before the event. The free Onsite Check-in Calculator gives you a first estimate of stations, staff and printers.

Yes, scoped as a single event. Because we will not have seen your configuration, we want time to review it beforehand, so give us as much lead time as you can.

That is what the rehearsal and the fallback plan are for. When something does fail, you have someone who knows the configuration. We agree how and when you can reach us before the event starts.

Yes. Streaming, session pages and on-demand content are configured and tested before the event, and we hold a Cvent certification in Hybrid Events.

Yes. Registration changes, new paths, fixes and discount code problems are part of the work. Event dates do not move, so these changes should not wait weeks.

Cvent is where we are deepest. We also work on Stova, Whova and Swoogo. If your event runs on something else, we will say so on the first call.

OnArrival and badging is the setup of check-in and badges. Event tech support is the wider cover around it: pre-event launch checks, registration fixes, Attendee Hub checks and help while the event is live. Many events need both.

Yes. We work white-label if you want us to, inside the client's account and under your name.

It can be. Event tech support works as a one-off for a single event or as the event-day part of an ongoing managed engagement.